Programas Acadêmicos de Estudo

The travel industry offers travel professionals excellent business opportunities. This course will help you take advantage of these opportunities by improving your skills in supervising and managing people and by building business relationships based on win-win negotiating strategies. Learn how to be competitive by developing new products and market them effectively. You will also gain insight on agency accounting procedures to build business plans that lead to good financial health.

What you will learn

Upon completion of this diploma, you will be able to:

Learn more about management roles and responsibilities in the travel industry
Motivate and inspire employees
Improve your negotiation skills
Understand how to provide special interest travel and tour production
Who should attend

This diploma is recommended for:

Entry-level managers
Middle-management in the travel industry
Agency back-office staff members
Agency business owners
CERTIFICATE
Professional Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.



What you will learn

Upon completion of this diploma, you will be able to:

Identify and consult on popular international travel and tourism destinations
Advise on modes of transportation, accommodation, and tours
Understand IATA resolutions that apply to accredited travel agencies
Construct complex fares and manage changes to electronic tickets
Who should attend

This diploma is recommended for:

Foundation in Travel and Tourism graduates
Travel agents
Reservations and sales personnel
CERTIFICATE
Professional Diploma

Aviation Security Awareness provides essential training to aviation personnel, focusing on recognizing threats, following security procedures, and responding to emergencies. It emphasizes adherence to regulations and aims to raise awareness about potential risks to ensure the safety of passengers, crew, and assets



COURSE DURATION
Six months classroom training with three months industrial attachment.



CERTIFICATE
Professional Diploma

The Airline Cabin Customer Service course trains individuals to deliver exceptional service onboard aircraft. It covers passenger needs, safety procedures, and handling inquiries efficiently. Through simulations, students learn to provide outstanding service, ensuring a positive passenger experience.



COURSE DURATION
Six months classroom training with three months industrial attachment.



CERTIFICATE
Professional Diploma

The Airline Cabin Crew course trains individuals for careers as flight attendants. It covers safety procedures, customer service, and hospitality skills. The course includes theoretical and practical training to handle in-flight situations and ensure passenger safety and comfort. Graduates are prepared for the demanding role of cabin crew



COURSE DURATION
Six months classroom training with three months industrial attachment.



CERTIFICATE
Professional Diploma

The Air Ticketing and Reservation combined with Travel and Tourism program is a hybrid course meticulously designed to offer students an all-encompassing education in two interconnected sectors of the aviation and tourism industries. By integrating these disciplines, the program prepares participants to excel in diverse roles within the global travel and tourism landscape.

Program Overview

This program combines theoretical knowledge with practical training to provide students with a robust understanding of:

Air Ticketing and Reservation: Learning how to book and manage flights using industry-standard systems like GDS (Global Distribution Systems), understanding fare calculations, ticket issuance, and managing passenger itineraries.

Travel and Tourism: Exploring the fundamentals of tourism management, destination marketing, tour planning, and the essentials of providing excellent customer experiences for travelers.

What You Will Learn

By completing this diploma you will be able to:

The essentials of flight ticketing and reservation processes, including fare structuring and travel policies.
Effective communication and customer service skills tailored to travelers’ needs.
Key insights into travel documentation, visa requirements, and itinerary planning.
Principles of tourism, including eco-tourism, cultural tourism, and business travel.
The use of digital platforms for managing bookings and promoting travel services.
Advise customers on passport and visa requirements, as well as on travel insurance options
Promote services and facilities available to airline passengers during their travel
Interpret standard industry codes to plan and reserve travel itineraries
Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
Provide good customer service and retain customer loyalty
Use the Global Distribution System to make and maintain reservations and issue travel documents
Career Prospects

Graduates of this hybrid program gain a competitive edge in the aviation and tourism industries. Career opportunities include:

Reservation and Ticketing Agents: Manage flight bookings and reservations for airlines, travel agencies, or online platforms.

Travel Consultants: Design and sell travel packages, providing personalized services to clients.

Customer Service Representatives: Work with airlines, hotels, or tour operators to address traveler inquiries and ensure satisfaction.

Tour Guides and Managers: Lead or organize tours, creating memorable experiences for clients.

Tourism Marketing Specialists: Promote destinations and travel services through innovative marketing strategies.
Airport Ground Staff: Assist passengers with ticketing, boarding, and customer support.
Why Choose This Program?

The Air Ticketing and Reservation combined with Travel and Tourism program equips students with the dual expertise needed to thrive in today’s interconnected travel and aviation sectors. It offers an excellent platform to develop a career that combines a passion for travel with professional growth in a global industry.

Who should attend?

Travel agents
Airline reservation agents
Tour operators
Call center agents
COURSE DURATION
Six months classroom training with three months industrial attachment.



CERTIFICATE
Professional Diploma

(Obtain 2 Professional Diploma Certificates and an Amadeus certificate)



FEES
Fee Item Local Students (₵) International Students (₵)
Application Fee 50 50
Admission Fee 550 550
Uniform 800 800
Amadeus 1500 1500
Tuition Fee 5000 6,500
Total Fees 7,900 9,400
IATA exams: 700 USD